Frequently Asked Questions

Unfortunately at this stage reservations are not a service we currently offer.

Yes, you can renew toys once for an additional three weeks.

We understand that you may need extra time to find missing pieces or toy parts. We''re happy to give you an extra month to search for them. If you don''t find them or if the toy was damaged, the fine is $5 per missing piece. In cases where the toy was recently purchased or is popular, we may ask you to replace the missing or damaged part.